Video KYC: Complete KYC from Home for Bank Accounts & More
In this guide
Step-by-step Process
Ensure You Have the Prerequisites
You need: smartphone with a working front camera and microphone, stable internet, Aadhaar linked to your current mobile number, and PAN card (for bank KYC).
Schedule a Video KYC Appointment
Most banks offer Video KYC in their mobile app or website. Look for "Video KYC" or "V-CIP" option. Schedule a slot during banking hours (typically 10 AM – 6 PM).
Join the Video Call
At the scheduled time, a bank official will call you. Ensure you are in a well-lit area. The official will verify your identity visually.
Show Your Original Documents
Hold your original PAN card and Aadhaar card clearly in front of the camera. The official will capture images. Answer their questions clearly.
Complete Aadhaar OTP Verification
During the call, you may be asked to enter an OTP sent to your Aadhaar-linked mobile for e-KYC verification. Enter it promptly.
Official Government Portals
Common Questions
How long does Video KYC take?
The video call itself typically takes 5-10 minutes. Account or service activation usually happens within a few hours to 1 business day.
Is Video KYC safe?
Yes. Video KYC (V-CIP) is regulated by RBI for banks. The call is recorded and encrypted. Only share documents with verified institutional calls — never with unsolicited calls.
Was this guide helpful?